Privacy and account control

Request account deletion

Use this page to ask us to delete an Evlent Student, Parent or Tutor account and the associated personal information that we are not legally required to retain.

What happens next

A careful, verified process

We verify each request before changing an account, particularly where the account belongs to a student. This protects families from accidental or unauthorised deletion.

We confirm the account
We may contact the account holder or parent using details already held by Evlent.

We explain retained records
Financial, safeguarding, dispute or legal records may need to be retained for a required period.

We complete and confirm
Requests are normally acknowledged within 7 days and completed within 30 days after verification.

For urgent access or security concerns, email info@evlenteducation.com.

Deletion request

Identify the account

Do not include passwords, identity documents, payment card details or sensitive medical information.

Account holder, parent or guardian name

Contact email

Account type

Portal ID

Phone number Optional

Additional information Optional

Submitting this form starts the verification process. It does not immediately delete the account.